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Facebook occasionally places temporary posting limits on Marketplace accounts. This is controlled entirely by Facebook and can happen for several reasons.

Common reasons include:

• Your Facebook account is new
• Posting too many listings in a short period of time
• Repeatedly posting similar or duplicate listings
• Facebook reviewing account activity for spam prevention

New Facebook accounts:
Facebook typically limits new Marketplace accounts to about one listing per day for the first 30 days while the account builds history.

Established Facebook accounts:
Most users can safely post up to about 15 listings per day. Posting significantly more than this may trigger temporary posting restrictions.

If you are posting fewer than 15 listings per day and still receiving restrictions:

Wait 24–72 hours for the restriction to lift

Submit a support request directly through Facebook and request an account review.

Because these limits are set by Facebook, Shiftly Auto cannot remove or override Marketplace restrictions.

Shiftly Auto pulls inventory from your dealership’s feed every 24 hours.

If you recently added a new vehicle or trade-in and do not see it yet, please allow up to 24 hours for the inventory to sync.

If the vehicle still does not appear after 24 hours, please submit a support ticket below and our team will be happy to investigate.

If vehicle photos are not loading, this is most likely an issue with the inventory feed providing the images.

Please submit a support ticket below, and our team will review the feed and help resolve the issue.

You can update your billing information at any time using the link below:

https://billing.stripe.com/p/login/00gaG9b53gFS1lm8ww

After logging in, you will be able to update your payment method, billing details, or view your invoices.

If nothing appears to happen after clicking Post, the listing is often opening in another browser window.

Step 1: Check for another browser window
Hover over your browser icon at the bottom of your screen (taskbar or dock) and see if another window has opened. In many cases, the Facebook listing window is open on another window.

Step 2: Make sure Google Chrome is up to date
Shiftly Auto is optimized for Google Chrome and Microsoft Edge, so an outdated browser may prevent the listing window from opening properly. Updating Chrome/Edge often resolves this issue.

Step 3: Submit a support ticket
If you do not see another browser window and your browser is up to date, please submit a support ticket below and our team will investigate further.